Case Study: Teamleader achieves unified, scalable communications across Europe with Zoom Video Communications

Teamleader uses Zoom to Consolidate their Communications Solutions and Expand throughout Europe

Teamleader, founded in Ghent in 2012, is a CRM, project management, and invoicing platform that has grown from a 3-person startup to over 170 employees with offices across Europe. As the company expanded, communications became fragmented—multiple tools caused meeting delays and failures (previously taking at least 15 minutes to start), so Teamleader needed a single, reliable platform that could scale with its international growth.

Teamleader adopted Zoom to consolidate chat, video, and room systems—providing accounts to all employees, Pro seats for sales and customer success, and Zoom Rooms for conference spaces. The unified solution replaced numerous previous tools, now supports over 150 users, runs about 2,000 meetings per month, and delivered clear ROI through smoother meetings and features like cloud recording and screen sharing.

Teamleader

Kevin Boone

Audiovisual Specialist