Case Study: SynerGenius achieves telepsychiatry synergy with Zoom Video Communications

Synergenius Achieves Telepsychiatry Synergy Using Zoom

SynerGenius is a consulting and psychiatry practice led by Dr. Chanel Helgason that relies on video to deliver individual therapy, group sessions, and university teaching. The practice needed a telepsychiatry platform that was reliable, secure, easy for patients (including those with limited tech skills) to join without accounts, and capable of rendering high-quality audio/video for both one-on-one and larger group meetings.

After testing many options, SynerGenius adopted Zoom for its simple click-to-join experience, clear audio/video, capacity for large participant groups, AES-128 encryption, responsive support, and affordable pricing. The result was smoother sessions, stronger patient rapport and engagement, successful group and teaching programs, and the ability to reach remote or underserved patients—outcomes that left both Dr. Helgason and her patients highly satisfied.

SynerGenius

Chanel Helgason

Founder & Director