Case Study: Referral Staffing Solutions achieves 25% higher call volume with Zoom Video Communications

Referral Staffing Solutions experiences 25% higher call volume with Zoom platform

Referral Staffing Solutions, also known as Referral Staffing, needed more reliable technology to support growing communication demands as it expanded to serve local organizations and manage candidate and customer outreach. The staffing agency wanted a seamless way to stay connected across offices and better support business growth, and it used Zoom’s platform to do so.

Zoom Video Communications implemented its all-in-one communications platform, including Zoom Phone, Zoom Chat, and Meetings, helping Referral Staffing improve reliability and productivity. As a result, Referral Staffing saw a 25% increase in call volume, reduced costs, and was able to better serve clients and community members while scaling its operations.

Referral Staffing

Shobi Zietlow

Owner