Case Study: Couch + Cork achieves faster post-event wrap-up and more efficient bookings with Zoom Video Communications

Raise a glass to simplicity with couch + cork and Zoom AI Companion

Couch + Cork, a small business that hosts virtual wine tastings, was spending up to two hours after each session reviewing notes, chat transcripts, and follow-up questions. To reduce the administrative burden and support growth, the team turned to Zoom Video Communications and Zoom AI Companion, built into Zoom Meetings.

Zoom Video Communications implemented AI Companion to generate meeting summaries, action items, and accurate notes so the host could focus on customers instead of paperwork. The result was a cut in post-event wrap-up work from nearly 2 hours to 45 minutes, 8–12 hours saved each month on administrative tasks, and weekly bookings that doubled thanks to reduced paperwork.

Couch + Cork

Nancy Koziol

Founder