Case Study: Radisson Hotel Group achieves high-quality hybrid events with Zoom Video Communications' Zoom Rooms

Radisson Hotel Group Provides High-Quality Hybrid Events Powered by Zoom Rooms

Radisson Hotel Group, a global hospitality company, needed a way to keep corporate events professional and engaging during the COVID-19 era when home offices often lack the privacy, audio/video quality, and immersive experience speakers and attendees expect. Travel restrictions and safety concerns made large in-person gatherings impractical, driving demand for a scalable hybrid alternative.

Radisson partnered with Zoom to deploy Zoom Rooms at meeting venues—piloting in 50 hotels with plans to expand to 450+ properties—bundling HD video, audio, wireless sharing, Logitech MeetUp cameras, reliable internet, and hospitality services for one-click hybrid events. The result: lower travel costs and health risk, reduced environmental impact, consistent high-quality production across sites, greater planner flexibility, and a more connected, socially distanced attendee experience.

Radisson Hotel Group

Gonzalo Carpintero

Vice President of Operations and Head of Meeting and Event Transformation