Case Study: University of Ottawa achieves seamless campus-wide HD video collaboration and rapid ROI with Zoom Video Communications

Ottawa University Applies Zoom With VTEL’s IPanel Solution

Ottawa University faced a turning point: legacy, proprietary cart-based video systems were reaching end-of-life and only supported one-to-one calls, limiting cross-campus collaboration and external connections just as the university upgraded its network. Leadership sought a versatile, scalable solution that would connect multiple sites, reduce hardware maintenance, and preserve instructional quality while cutting costs.

Ottawa deployed Zoom as its cloud meeting platform and paired it with VTEL IPanel carts for classrooms and desks — a combo that delivered HD video, PTZ cameras, integrated PCs, and a nearly zero learning curve. The result: fast campus-wide roll-out, roughly 32,000 meeting minutes per month across 200 host accounts, reduced travel and adjunct staffing needs, strong student/instructor satisfaction, and a rapid return on investment.

University of Ottawa

Kent Corser

Director, IT Technical and Client Operations