Zoom Video Communications
322 Case Studies
A Zoom Video Communications Case Study
New Haven Public Schools’ Office of School Choice, which runs an annual School Choice Expo to showcase 30 magnet and charter schools, could not hold its largest family event in person because of COVID-19 restrictions (and faced weather challenges in January). After using Zoom Webinar in 2021—forcing organizers to manage about 30 separate links—the district needed a more streamlined virtual solution.
NHPS moved the expo to Zoom Events, using a single event link, a lobby with an agenda, and 30 live sessions that parents could preview and join; organizers uploaded schedules easily and tracked attendance with built‑in analytics. The virtual format drew about 800 attendees despite a snowstorm, simplified logistics and costs, increased parent engagement, and prompted other district departments to adopt Zoom Events—positioning the district to continue virtual or hybrid expos in the future.
Marquelle Middleton
Director of School Choice & Enrollment