Case Study: Mike Morse Law Firm achieves better client communications and collaboration with Zoom Video Communications

Mike Morse Law Firm disrupts the status quo with Zoom platform technology

Mike Morse Law Firm, a Michigan-based personal injury firm, was struggling with dropped calls, poor call clarity, and glitchy conversations on its aging phone system while handling more than 500 incoming calls a day. Because the firm relies on strong client communications and a sympathetic intake experience, it needed a reliable solution to avoid missing new clients and to better support its growing business.

Zoom Video Communications provided the Zoom platform to improve client communications and streamline employee collaboration. With Zoom, Mike Morse Law Firm modernized its technology approach, gaining greater transparency and immediate ROI while setting a new standard for innovation that other law firms could follow.

Mike Morse Law Firm

John Georgatos

Chief Information Officer