Case Study: Influitive achieves more reliable, easy-to-use video conferencing with Zoom

Influitive - Customer Case Study

Influitive, a Toronto-based advocate marketing software company, faced significant challenges with unreliable web conferencing tools that were crashing during important calls with prospects and hindering internal collaboration for its remote workforce. After a survey revealed user unhappiness, the company sought a new, stable video solution.

Influitive chose Zoom after an evaluation and deployed 125 Zoom Business accounts. The solution was quickly adopted company-wide, including by the sales team, and it eliminated application crashes and dropped calls. The measurable impact was a dramatic drop in video conferencing support tickets, leading to happy employees and customers who did not mind the required download.

Influitive

Stephen Ojwang

Senior IT Manager