Case Study: The University of Sydney achieves scalable, user-friendly remote learning and collaboration with Zoom Video Communications

How Zoom Supports the University of Sydney’s Delivery of Higher Education

The University of Sydney, founded in 1850 and serving over 80,000 students and staff across campuses, hospitals and research sites, needed a user-friendly, quick-to-deploy video platform to deliver curriculum and support remote collaboration. Legacy solutions required costly proprietary equipment and heavy maintenance, creating friction for users and IT.

The university chose Zoom’s cloud-native Meetings and Rooms for its ease of use, low support overhead and built-in scalability; adoption rose dramatically during COVID-19 (usage increased ~20x) without infrastructure changes. Zoom integrated with existing systems, improved the learning experience, reduced support needs, and enabled the university to continue delivering high-quality education while expanding platform use across the organization.

The University of Sydney

Jordan Catling

Associate Director of Client Technology