Case Study: New Zealand Trade & Enterprise (NZTE) achieves reliable global collaboration and reduced travel with Zoom Video Communications

How NZTE Digital Operations Set the Bar for Government Communications with Zoom

New Zealand Trade and Enterprise (NZTE) is the government’s international trade and development agency, connecting exporters and investors across 53 offices in 30 locations to grow New Zealand’s economy. Before adopting a new platform the organisation was “digitally broken”: legacy video conferencing was slow and unreliable—often taking 15 minutes to start—undermining productivity and the ability of dispersed teams and business development managers to collaborate effectively.

NZTE chose Zoom for its ease of use and reliability, deploying Zoom Meetings and 129 Zoom Rooms and integrating them with Outlook and Microsoft Teams. The change delivered a seamless, secure experience that enabled high-quality virtual events (like a full green‑screen Pounamu awards production), increased meeting participation and idea-sharing, cut travel and costs, and supported NZTE’s cloud-first, zero-carbon objectives.

NZTE

Aaron Evans

Director Digital Operations