Case Study: F5 Networks transforms communications and collaboration with Zoom

How F5 Is Overhauling Their Communications Culture With Zoom

F5 Networks, a global technology company offering application and infrastructure services, was facing a challenge with its fragmented and unreliable communications. Their teams worldwide were using four different video conferencing solutions, which caused confusion and inefficiency for employees, customers, and vendors. The lack of a standardized, intuitive, and stable platform was hindering effective collaboration.

F5 implemented Zoom's video-first unified communications platform to overhaul its communications culture. The solution, which was quickly adopted by hundreds of users, included the deployment of 450 Zoom Rooms across its global offices. This drove a cultural shift to video-first interactions, enabling better global teamwork and delivering a more robust customer service experience through real-time collaboration. Zoom proved to be an absolutely crucial technology for F5, revolutionizing their communication infrastructure and driving deeper engagement.

F5 Networks

Steve McMillan

Executive Vice President of Global Services