Case Study: Football Federation Australia improves meeting efficiency and enables remote match reviews with Zoom Video Communications

How Australian Football Agency FFA Uses Zoom to Improve Meeting Efficiency, Enable Match Reviews

Football Federation Australia (FFA), the national governing body for football in Australia, needed a reliable way to run its weekly Match Review Panel (MRP) that reviews flagged incidents from weekend games. Committee members are dispersed across Australia and New Zealand, and FFA’s legacy video system was unreliable, non-intuitive, and couldn’t smoothly stream match playback—making timely, accurate remote reviews difficult and costly.

FFA adopted Zoom for its simplicity, reliability, and ability to stream match footage into Zoom Rooms, letting panelists join reviews with a click. The platform sped up match reviews, reduced travel and meeting setup time, expanded use across HR and other teams for remote interviews, and helped enable flexible work—about 30% of employees now work from home once a week—improving overall efficiency.

Football Federation Australia

John Howell

IT Operations Manager