Case Study: Hassan Allam Holding achieves better global collaboration and lower costs with Zoom Video Communications

Hassan Allam Holding upgraded its employees’ communications experience, both local and international, with Zoom's cloud telephon

Hassan Allam Holding, one of the largest privately owned construction and engineering firms in Egypt and the Middle East, needed a modern communications system that could support a growing global workforce across offices and job sites. After already using Zoom Meetings and Zoom Webinars, the company turned to Zoom Video Communications and Zoom Phone to improve local and international connectivity while scaling its communications for future growth.

Zoom Video Communications implemented Zoom Phone with a bring-your-own-carrier approach, working alongside Arkan Integrated Solutions to connect 2,000 users while coexisting with the company’s existing Cisco IP telephony setup. The rollout was completed quickly with minimal disruption, and the results included 30% lower travel costs, 35% fewer service desk tickets, 27% higher productivity, and 65% improved user satisfaction.

Hassan Allam Holding

Aly Kouriem

Group IT Director