Case Study: GIC Private Limited achieves mobile workforce enablement and unified communications with Zoom Video Communications

Global Investment Firm GIC Empowers Mobile Workforce with Zoom

GIC Private Limited, the global investment firm that manages Singapore’s foreign reserves with 10 offices and investments in more than 40 countries, faced a challenge of supporting a widely distributed, mobile workforce on a heavy‑touch, non‑standard communications infrastructure. With business across different markets and time zones, seamless, reliable communication was a critical lifeline for productivity and collaboration.

GIC selected Zoom Meetings to standardize and simplify its communications stack and to provide device‑agnostic support across Apple, Android and Windows. Zoom’s admin portal also gives IT granular visibility into meeting performance; as a result, GIC has enabled unified audio and video meetings for global teams, achieved roughly 30% employee adoption so far with broader rollout planned, and is empowering a more mobile, untethered workforce.

GIC Private Limited

Victor Chua

Head of Strategy, Architecture & Infrastructure