Case Study: Flex achieves global communication and collaboration with Zoom Video Communications

From the home office to the production floor, 70,000+ Flex employees use Zoom to communicate globally

Flex, a global manufacturing and supply chain leader with 170,000 employees across 30 countries, needed a simpler, more reliable way to connect teams from manufacturing floors to corporate offices. The company was looking for a communication platform that was easy to use, secure, high-performing, and able to support fast-moving collaboration across its distributed workforce. Flex chose Zoom Video Communications, using Zoom to help unify communication globally.

Zoom Video Communications implemented a platform that met Flex’s needs for ease of use, reliability, security, performance, and innovation, with tools such as Zoom Chat and Zoom Phone supporting collaboration. As a result, Flex reported that migrating to Zoom Phone reduced infrastructure by 50–70%, while employees gained a platform that “just worked” without training.

Flex

Diofanto Rosales

Vice president, digital workplace and IT infrastructure