Case Study: Equinix achieves standardized global collaboration and more efficient, reliable meetings with Zoom Video Communications

Equinix Turns to Zoom Amid Global Growth for More Efficient Collaboration

Equinix, a global provider of digital infrastructure with more than 200 data centers in over 20 countries, faced fragmented collaboration tools as it grew—multiple technologies, no global standard, and an inconsistent user experience. After a string of high-profile technology failures, the company sought a unified, more reliable communications platform.

Equinix standardized on Zoom, deploying 200+ Zoom Rooms worldwide. The move delivered a stable, reliable solution for audio, video, and presentations, drove video meeting usage up by more than 50%, reduced escalations, and earned positive feedback from employees—helping boost productivity and the overall user experience.

Equinix

Kurt Perkins

Global IT Director