Case Study: Dynatrace achieves seamless global video collaboration and engaged remote teams with Zoom Video Communications

Dynatrace Switched to Zoom After Reaching ‘Tipping Point’ with Complex Legacy Conferencing Tools

Dynatrace, a Waltham, Massachusetts–based software intelligence company founded in 2005, struggled with ineffective virtual collaboration caused by multiple legacy conferencing tools. With thousands of employees and frequent global meetings of 40+ participants, the inability to use video reliably left remote teams isolated and made communication and collaboration difficult.

Dynatrace implemented Zoom Meetings and Zoom Webinars—allowing up to 49 visible participants—to consolidate its stack and enable camera-on, natural interactions. The switch reduced travel, improved engagement and meeting efficiency, and supported sales and training with recorded webinars, yielding stronger cross-office collaboration, higher productivity, and a more connected remote workforce.

Dynatrace

Dave Anderson

Senior Vice President of Marketing