Case Study: Doctor Insta achieves thousands of reliable virtual consultations across India with Zoom Video Communications

Doctor Insta, India’s 1st Video-Medicine Company, Connects hundreds of thousands of Patients to Doctors on Zoom

Doctor Insta, India’s first video‑medicine company founded in 2015, connects patients to doctors via video, phone, and chat to overcome barriers like travel, wait times, and stigma around certain specialties. Serving patients across urban and rural India with a small core team and about 70 doctors on the platform daily, Doctor Insta needed a reliable, adaptable communications solution that would integrate with its mobile and desktop apps and perform well in low‑bandwidth environments.

Doctor Insta integrated Zoom’s SDKs, which provided seamless app integration, browser‑agnostic support, intuitive signal status, and adaptive streaming that maintains audio/video quality in poor networks. As a result, the company now hosts thousands of virtual consultations each month with double‑digit month‑over‑month growth and plans to expand into other developing regions while extending its use of Zoom for webinars and patient education.

Doctor Insta

Amit Munjal

Founder and CEO