Case Study: ContentSquare achieves reliable global communication and a seamless transition to remote work with Zoom Video Communications

ContentSquare Leverages Zoom for Global Communication and Seamless Transition to Remote Work During COVID-19

ContentSquare, a New York–based digital experience analytics company serving 700+ enterprise customers, needed a reliable global communications platform as it expanded into Israel, the U.S. and the U.K. Its legacy conferencing tools produced inconsistent audio/video, lacked GSuite integration, required heavy support, and were difficult for employees to use.

The company implemented Zoom Meetings and Zoom Video Webinars with Zoom‑compatible DTEN hardware for high-quality, easy-to-use video, native GSuite scheduling, and streamlined workflows. The change enabled seamless internal and customer-facing communication, made the COVID-19 shift to remote work smooth, reduced support overhead, and prompted consideration of further consolidation with Zoom Phone.

Contentsquare

Alexandre Menguy

Chief Information Security Officer