Case Study: Columbia Business School achieves cost savings and seamless collaboration with Zoom Video Communications

Columbia Business School Brings Zoom to the Ivy League

Columbia Business School, a top-ranked business school in New York, needed a more flexible and cost-effective way for faculty and staff—especially a highly mobile senior team—to hold real-time meetings and collaborate. Their existing audio-only and web meeting tools were costly and limited, so the school prioritized cost, quality, mobile capability, and ease of use when evaluating alternatives.

Columbia adopted Zoom for departments across the school, using it for senior staff meetings, marketing, IT vendor calls, and more. Zoom delivered lower costs, crisp HD audio/video, robust mobile support, reliable performance, simple self-service adoption, and interoperability via the Zoom Room Connector, which together improved communication and teamwork; the school plans to continue expanding Zoom on a needs-based basis.

Columbia Business School

Howard Miller

Deputy CIO