Zoom Video Communications
322 Case Studies
A Zoom Video Communications Case Study
Current Health, from Best Buy Health, wanted to improve its care-at-home and Hospital at Home programs so patients could receive high-quality medical visits from home. The company needed a more reliable video experience than its previous solution, especially for daily provider check-ins, chronic care management, and remote monitoring, and it chose Zoom Video Communications’ Zoom Meeting SDK to help deliver those virtual visits.
Using Zoom Video Communications’ Zoom Meeting SDK, Current Health quickly integrated video visits into its platform with minimal development effort, while gaining better audio/video quality, support for multi-participant calls, interpreter services, and closed captions. The result was a more accessible and dependable experience for older and less tech-savvy patients, stronger collaboration among providers, and faster deployment of digital care services that helped keep patients out of the hospital and improved satisfaction for both patients and clinicians.
Tom Roberts
Director of product management