Case Study: Caleb & Brown achieves thousands of hours saved with Zoom Video Communications

Caleb & Brown saves thousands of hours with Zoom Revenue Accelerator

Caleb & Brown, a digital asset brokerage, needed a faster way to analyze customer conversations, improve acquisitions, and stay on top of compliance and security while reducing manual note-taking and tagging. They used Zoom Video Communications’ Zoom Revenue Accelerator to turn call data into actionable insights across sales, onboarding, and team collaboration.

With Zoom Video Communications’ Zoom Revenue Accelerator, Caleb & Brown automatically analyzed calls, generated transcripts and summaries, and made it easier to search, share, and reuse conversation insights across teams. The result was thousands of hours saved, 100% of calls analyzed, improved workflow efficiency, stronger security operations, and better compliance tracking during onboarding.

Caleb & Brown

Dan Johnson

Head of Product