Case Study: Blue Yonder achieves reliable global logistics and business continuity during COVID-19 with Zoom Video Communications

Blue Yonder Uses Zoom to Power Critical Logistics Services, Keep Supply Chains Moving During COVID-19

Blue Yonder, a global supply‑chain software company headquartered in Scottsdale, Arizona that supports over 5,500 associates, faced unreliable legacy video tools and poor connectivity just as COVID‑19 forced a rapid shift to remote work. The company needed a dependable, easy‑to‑use communications solution to coordinate global operations, train staff, and support customers dealing with demand spikes and supply‑chain disruptions.

Blue Yonder implemented Zoom Meetings, Zoom Rooms, and Zoom Video Webinars as a unified platform, enabling seamless remote collaboration, employee training, and customer-facing webinars. The deployment delivered reliable global connectivity and business continuity during the pandemic, maintained productivity while working from home, and set the stage for deeper integration with on‑site rooms to support a long‑term hybrid work model.

Blue Yonder

Dorien Weijts

Senior Vice President and CIO