Case Study: BAYADA Home Health Care achieves better employee engagement and client care with Zoom Video Communications

BAYADA Home Health Care partners with Zoom and Yealink to elevate employee experience and client care

BAYADA Home Health Care, a home health care provider, wanted to create more engaging hybrid workplaces and strengthen employee-client connections. With Zoom Video Communications and Yealink, the company turned to Zoom Rooms, Zoom Chat, and Zoom video SDK to support better collaboration, hybrid work, and remote patient monitoring.

Zoom Video Communications helped BAYADA build immersive conference rooms and flexible workspaces that encouraged more employees to return to campus. The solution also enabled regular virtual check-ins for clients’ biometric readings and improved patient engagement, helping BAYADA build stronger relationships and grow into an international home care provider.

BAYADA Home Health Care

Dennis Vallone

Director, Enterprise Video, Collaboration and Telehealth Services