Case Study: MasterControl achieves scalable, cost-efficient identity management with Zoolatech's custom IdP

MasterControl migrates 60% of users in 6 months with Zoolatech

MasterControl, a global leader in cloud-based quality and manufacturing software, faced significant challenges due to its reliance on Okta as its identity provider. This dependency resulted in ballooning per-user licensing costs, performance throttling during high-traffic events, and limited ability to implement custom compliance workflows. To overcome this vendor lock-in and financial burden, MasterControl partnered with Zoolatech.

Zoolatech designed and built a custom enterprise identity provider to replace Okta. The solution included single sign-on (SSO), a dedicated support dashboard, and an automated migration utility. This new system eliminated expensive per-seat fees, removed all rate limits to ensure smooth performance, and migrated millions of users with no access issues. The project delivered significant cost savings and provided MasterControl with strategic independence and a future-ready platform.

MasterControl