Case Study: a leading US-based omnichannel retailer achieves reliable loyalty enrollment with Zoolatech’s native SwiftUI video and loyalty flow

Digital Fashion Pioneer boosts loyalty enrollment reliability with Zoolatech's native SwiftUI flow

The customer, a digital fashion pioneer, faced challenges with its mobile loyalty enrollment process. Fragile WebViews were causing login sessions to break and leading to significant customer drop-off. To modernize this experience, they partnered with vendor Zoolatech to implement a native SwiftUI solution.

Zoolatech delivered a fully native enrollment flow built with SwiftUI, replacing the unreliable WebViews. The solution included a reusable video player component for marketing. This resulted in higher enrollment reliability, a faster user experience, and cross-team adoption of the new components. The project successfully removed technical barriers to grow the client's loyalty program.