Case Study: Credible improves incident response and system reliability with Zoolatech’s centralized monitoring and alerting solution

Credible reduces MTTA and MTTR with Zoolatech

Credible, a consumer-finance marketplace, faced challenges with fragmented monitoring tools that slowed their incident response and threatened platform reliability. They partnered with Zoolatech to design a unified observability solution.

Zoolatech implemented a centralized monitoring system using DataDog, SumoLogic, and PagerDuty, deploying alerts as code through Jenkins. This solution significantly reduced Credible's mean time to acknowledge (MTTA) and mean time to resolve (MTTR) incidents, leading to increased uptime and stronger operational confidence for their financial services platform.

Credible