Case Study: Credible achieves 50% lower operating costs with Zoolatech’s Salesforce LOS migration

Credible cuts operating costs by 50% with Zoolatech

Credible, a digital-first mortgage and lending platform, faced significant challenges with its outdated Encompass loan origination system. The legacy software created inefficiencies, integration gaps, and high operating expenses, hindering growth and slowing loan cycle times. To modernize its operations, Credible partnered with Zoolatech for a migration to a new system built on Salesforce.

Zoolatech implemented a modern loan origination system on Salesforce, automating key workflows including borrower intake, 1003 forms, disclosures, and integrations with partners like Fannie Mae and Freddie Mac. This solution resulted in a 50% reduction in operating costs and significantly faster loan cycle times for Credible, empowering their operations teams and providing greater business agility.

Credible