Case Study: a construction software leader achieves traceable, reliable Sidekiq job monitoring with Zoolatech and Datadog

Construction Software Leader eliminates vanishing jobs with Zoolatech

The customer, a global technology company serving the construction industry, faced challenges with limited observability in its Sidekiq job processing system, including vanishing jobs and a lack of performance metrics. Zoolatech was engaged to design a new telemetry framework to address these issues.

Zoolatech implemented a solution using Datadog, which included a tagged metrics framework and full job lifecycle logging. This provided complete visibility into every job's status and performance, eliminating vanishing jobs and enabling predictive scaling. The results included faster root cause analysis and a resilient infrastructure capable of handling peak loads.