Case Study: City of Coral Gables improves accessibility and engagement with Zoocha

City of Coral Gables boosts page load times by 22% with Zoocha

The City of Coral Gables, a recognized Smart City, partnered with Zoocha to overhaul its digital platform. Users found the existing website overwhelming with poor navigation and an information architecture that failed to meet their needs. The city needed a clean, intuitive, and accessible website, with a major focus on achieving ADA compliance.

Zoocha implemented a streamlined site with a redesigned information architecture and versatile, reusable components. They integrated with Granicus for events management and created a scheduled alerts system. A key focus was ensuring ADA compliance, for which they developed accessible link guidelines. As a result, the new site delivered by Zoocha saw page load times decrease by 22% and engagement increase by 6.4%, all while being fully ADA reviewed.

City of Coral Gables