Case Study: Devoli cuts billing time by 80% with ZoneBilling from Zone & Co

How Devoli cut billing time by 80% with ZoneBilling

Devoli, a rapidly growing New Zealand telecommunications provider, was hindered by legacy billing systems that could not scale with its expansion from $12 million to $100 million in revenue. The systems were inadequate for handling the increasing transaction volume and complex subscription billing, creating a need for a scalable and secure solution that integrated seamlessly with their NetSuite ERP.

Zone & Co implemented its ZoneBilling solution, a native NetSuite SuiteApp, which integrated deeply with Devoli's financial systems. The results were transformative: billing time was cut by 80%, from five days a month to just one, and billing capacity per employee increased eightfold. Zone & Co's platform provided the scalability, accuracy, and automation Devoli required to support its continued growth.

Devoli

Blair Woodbury

Chief Financial Officer