Case Study: Herotel streamlines subscription billing with ZoneBilling from Zone & Co

HeroTel consolidates 20 billing systems with Zone & Co

Herotel, a telecommunications company based in South Africa, struggled with inefficient and fragmented billing operations. They were managing approximately 20 separate instances of a billing system, which required manual, repetitive work for any updates and provided no consolidated strategic insights. To address this challenge, they turned to Zone & Co and implemented their ZoneBilling solution on the NetSuite platform.

Zone & Co's ZoneBilling solution consolidated Herotel's 20 billing instances into a single, global NetSuite-native platform. This eliminated manual processes, automated daily and monthly billing runs, and significantly improved data integrity. The results included more reliable reporting, faster billing operations, and a lower operational cost, providing a scalable framework for the company's future growth.

HeroTel