Case Study: Pacific Coachways achieves near-elimination of driver log errors and ELD readiness with Zonar Systems

Pacific Coachways - Customer Case Study

Pacific Coachways, a Garden Grove, CA motorcoach company serving tours, school routes and charters, faced an aging telematics system that only provided basic location and speed data. General Manager Michael Giddens wanted better operational insight to cut idling and speeding, lower operating costs, and ensure accurate hours-of-service (HOS) documentation ahead of increased FMCSA scrutiny.

They deployed Zonar’s V3 telematics and 2020 tablet (with EVIR inspections, ZLogs HOS, two-way messaging and GPS) across the fleet. The cloud-based solution gave real-time visibility, reduced idling and nearly eliminated speeding, and produced accurate electronic HOS logs that prevented roadside audit violations—improving compliance, driver accountability and maintenance planning.

Pacific Coachways

Michael Giddens

General Manager