Case Study: Tampopo improves kitchen speed and control with Zonal’s Kitchen iQ

Tampopo cuts paper orders by 100% with Zonal

Tampopo, an operator of six Asian cuisine restaurants, faced challenges with manual paper orders that led to human errors and made it difficult to monitor kitchen performance across its estate. Communication between the front-of-house and kitchen teams also needed improvement. To address this, the existing Zonal customer turned to Zonal's integrated Kitchen iQ solution.

By implementing Zonal's Kitchen iQ, orders were automatically and clearly routed to the correct kitchen stations, improving speed and accuracy. The system provided real-time, color-coded order status updates and paged staff when meals were ready. This eliminated paper orders entirely, reduced mistakes, and gave management at-a-glance visibility. The solution also helped Tampopo identify previously overlooked key trading times, leading to a positive impact on customer satisfaction.

Tampopo