Case Study: Stonegate achieves a smooth EPoS rollout with Zonal

Stonegate rolls out Zonal EPoS across 772 pubs in 3 months

Stonegate, the UK's largest privately held managed pub operator, sought a new EPoS system that would fully integrate with its existing loyalty scheme. The challenge was to find a provider, Zonal, that could execute a rapid and pain-free rollout across its entire estate of 772 sites with absolutely minimal disruption to its dynamic business operations.

Zonal implemented its EPoS solution by installing the software onto Stonegate's existing terminals and fully integrating it with the customer's loyalty scheme and app. The vendor provided comprehensive bespoke training and crucial onsite support on the day of each switchover. As a result, Zonal completed the ambitious rollout to all sites in just three months, giving staff more time to focus on customers and providing Stonegate with complete confidence throughout the process.

Stonegate