Case Study: Oakman Group streamlines operations and improves guest service with Zonal’s PMS

Oakman Group cuts booking commission to £0 with Zonal

The Oakman Group, an award-winning pub and hotel operator, faced the challenge of managing its expanding estate and delivering a seamless guest experience across both its dining and accommodation offerings. Needing a unified tech stack for all properties, they sought an intuitive and efficient Property Management System (PMS) from Zonal that could be implemented seamlessly to support their growth and provide centralized reporting.

Zonal implemented its cloud-based High Level PMS, which was fully integrated with the group's existing EPoS. This solution provided a single portal to manage all operations, enabling centralized rate management and in-depth reporting. The results for the Oakman Group included significant time savings, a boost in staff productivity, improved guest service, and cost savings from £0 booking commission and low roll-out costs for new sites.

Oakman Group