Case Study: Meraki Travel brings tailor-made holidays online with Zolv

Meraki Travel launches tailor-made booking online with Zolv, building on 2012 experience

Meraki Travel, a travel company specializing in tailor-made holidays, came to Zolv with the challenge of moving their complex, traditionally call-center-only booking process into the world of online ecommerce. They needed a technically sophisticated platform that would allow independent travelers to design their own trips while maintaining the flexibility and protection the company is known for.

Zolv utilized its prior experience in online travel to build an intuitive itinerary builder for Meraki Travel, integrating with Travelbox Elite Packages and Marketing Radar CRM. The solution featured an interactive map to plot travel routes and a user-focused front end. This allowed customers to design their perfect trips online, supported by features like saving itineraries and automated notifications. Zolv delivered a comprehensive ecommerce experience that eliminated the need for customers to call in to book.

Meraki Travel