Case Study: BC Ferries Vacations achieves seamless online itinerary booking with Zolv

BC Ferries Vacations manages 100+ travel packages with Zolv

BC Ferries Vacations, a provider of unique vacation packages, needed a web solution to successfully convey their vast number of travel options online. They sought to replicate the personalized booking experience of their call centers with the convenience of online booking. To meet this challenge, they worked with vendor Zolv to implement a Web Travel Platform (WTP) and a custom Itinerary Builder.

Zolv's solution provided a great-looking website featuring an intuitive Itinerary Builder that allows customers to flexibly tailor their trips with real-time availability and pricing. The platform integrated seamlessly with the Comtec Travelink reservation system, eliminating data duplication. The outcome for BC Ferries Vacations is a system that gives customers a special experience, many of whom start bookings online, while also providing staff complete control over products and promotions.

BC Ferries Vacations