Case Study: Miami Township Fire & EMS streamlines QA/QI and saves time with ZOLL Data cloud-based ePCR

Miami Township Fire & EMS - Customer Case Study

Miami Township Fire & EMS, based in Miami Township, Ohio, was struggling with a paper-heavy EMS reporting process and a previous software system that caused data glitches and poor support. The department needed a more reliable ePCR solution to reduce manual work across multiple stations and improve patient report handling. ZOLL Data provided the electronic patient care reporting environment, including RescueNet ePCR and a cloud-based ePCR option.

With ZOLL Data’s cloud-based ePCR solution, Miami Township automated report faxing to hospitals, centralized QA/QI on a dashboard, and simplified access to run documentation and reporting. The results included much faster QA/QI feedback, improved billing turnaround, and major time savings in the field: crews saved about 30 minutes to an hour per run, reduced in-service time by 15 minutes, and cut at-hospital time to 15 minutes or less, helping them return to service faster.

Miami Township Fire & EMS

Steve Kelly

Chief