Case Study: MedTrust boosts billing efficiency and revenue with ZOLL RescueNet Billing Pro

Doing It Better With Zoll Rescuenet Billing Pro

MedTrust, a Hanahan, SC-based ambulance service with 50 vehicles and 230 employees, needed to grow without adding headcount. Its billing team was spending too much time on individual claims using an outdated, low-transparency process, which increased the risk of errors and limited overall efficiency.

With ZOLL Data’s RescueNet Billing Pro, MedTrust streamlined billing by using one screen for tools like Insurance Discovery and Self-Pay Analyzer, cutting 12 minutes per claim. The result was over 4,200 claims processed per month, 88% more claims handled than before, a 61% reduction in DSO to 92 days, an 18% drop in denied claims, and more than 300% business growth.

Medtrust

Josh Watts

Chief Executive Officer