Case Study: Ciao! Caffé achieves smarter assortment management and sales analysis with Zoined

Smart use of data helps a coffee chain improve assortment management and sales analysis

Ciao! Caffé, a coffee shop chain, wanted to better utilize its POS data to improve its assortment management and sales analysis. The company sought a solution to augment its reporting capabilities to understand business performance without requiring significant internal resources. They partnered with analytics vendor Zoined to address these challenges.

Zoined provided an out-of-the-box analytics solution that was swiftly deployed. The implementation gave Ciao! Caffé's management user-friendly dashboards for daily monitoring, enabling them to quickly identify and act on issues, such as optimizing product assortment. The results included a 13% increase in sales, a 19.7% rise in sales per working hour, and a 9% reduction in waste. Zoined also saved the company up to 9 hours of manual work per location each month.

Ciao! Caffé

Saija Ojala

Coffee Shop Manager