Case Study: ONE Business Solutions boosts collaboration and closes 12% more business with Zoho Workplace

ONE Business Solutions uses Zoho to foster company culture and improve efficiency

ONE Business Solutions, a business process outsourcing company with a distributed workforce, faced challenges in fostering a unified company culture and enabling efficient communication and decision-making across its multiple offices and remote employees. To address this, they turned to the vendor Zoho Workplace and its suite of applications, including Zoho Connect, Mail, and Cliq.

By implementing Zoho's tools, the company centralized communication and data, using Cliq for real-time chat and WorkDrive for file management. This solution provided employees with greater access to information and streamlined collaboration. The measurable impact was significant, with ONE Business Solutions reporting a 12% increase in closed business and exponential growth with their largest client. The Zoho implementation also improved employee insight and customer retention, while finally creating a strong sense of community across the entire organization.

ONE Business Solutions

Janet Livingston

Chief Executive Officer