Case Study: Midas Concept secures customer communications with Zoho Workplace

Midas Concept communicates securely with its growing clientele, thanks to Zoho Workplace

Midas Concept, a financial services firm, was seeking a cost-effective and secure email and productivity solution to protect its sensitive customer data after a previous vendor unethically accessed its server. Founder Marie Chiang needed a vendor that prioritized security and privacy, strictly adhering to guidelines like the PDPA, to support her rapidly growing company.

The solution was Zoho Workplace, specifically its Mail and WorkDrive apps. Zoho's commitment to data privacy and excellent support ensured a seamless migration and onboarding process. This allowed the team to work efficiently from anywhere with controlled document access. As a result, Midas Concept saw its customer base increase by more than 10% amid the pandemic, with Zoho Workplace enabling seamless service and minimal disruptions.

Midas Concept

Marie Chiang

Founder