Case Study: NFI Industries improves project visibility and collaboration with Zoho Projects

NFI Industries - Customer Case Study

NFI Industries, a family-run logistics and distribution company with over 8,000 employees, faced challenges with outdated project documentation and a lack of visibility into project progress for both internal leaders and their customers. They turned to the vendor Zoho and implemented Zoho Projects to address these collaboration and tracking needs.

Using Zoho Projects provided a live, cloud-based platform that replaced static documents, granting better project visibility for department leaders and enhancing collaboration with customers. The solution was also easily customized for use as a ticket and change request tracking tool, and its intuitive design led to adoption by non-project management teams. As a result, NFI Industries benefited from Zoho's responsive customer support and frequent feature enhancements, all while requiring minimal administrative management.

NFI Industries