Case Study: Cementos Progreso reduces software expenses by 30% with Zoho Analytics

Zoho Analytics reduces software expenses by 30% for Cementos Progreso

Cementos Progreso, a large Guatemala-based cement manufacturer, faced challenges in its IT department with creating data visualizations and reports. They used Excel, which was time-consuming and required significant manual effort. Their previous BI tool, Power BI, did not integrate with their ManageEngine ServiceDesk Plus Cloud system. Application Engineer Moises Ochoa needed a solution that could integrate easily with other apps and enable quick, sophisticated report creation.

Zoho Analytics provided the solution by seamlessly integrating with ServiceDesk Plus Cloud via a built-in connector. The platform was used for ticket and project analytics, and the team especially valued the Ask Zia feature for creating charts. By implementing Zoho Analytics, Cementos Progreso reduced the time spent creating reports by 50% and cut their software licensing expenses by 30%.

Cementos Progreso

Romeo Chavez Morales

Manager of IT Infrastructure