Case Study: Package Mate achieves around 10% revenue growth with Zoho Analytics

Zoho Analytics enables end-to-end business analysis for Package Mate

Package Mate, a small Australian online retailer of packaging supplies, faced a challenge in performing end-to-end business analysis. Their data was scattered across apps like Shopify, Zoho Books, and Google Ads, making it difficult to get a unified view. Co-founder Greg Szabo needed a BI tool to integrate all this data, forecast product deliveries, and enable collaborative analysis to manage inventory effectively, especially since most goods were imported with long shipping times.

The solution was implemented using Zoho Analytics. The platform seamlessly integrated with Package Mate's various data sources and provided prebuilt reports for sales, inventory, product, and financial analytics. This enabled the company to forecast demand, manage stock levels proactively, and run targeted discount campaigns. Using Zoho Analytics resulted in a clearer view of operations, improved collaborative analysis with an overseas partner, and an approximate 10% increase in revenue.

Package Mate

Greg Szabo

Co-Founder and Operations Manager