Case Study: Servicemax achieves superior reporting and $20,000 savings with Zoho Analytics

With its superior reporting, Zoho Analytics enables Servicemax to compete with bigger organizations

Servicemax, an Australian IT service provider, faced a challenge in consolidating data from numerous disparate sources including Zoho Desk, Xero, and various Mac management tools. They needed a business intelligence solution that could seamlessly blend this data to create clear, insightful reports for their clients, enabling them to compete with larger organizations.

By implementing Zoho Analytics, Servicemax integrated all its data sources through built-in connectors, SQL, and APIs. The solution provided customizable dashboards for support, hardware, and finance analytics, saving the company approximately $20,000 and allowing them to automatically deliver superior monthly reports to clients, thus facilitating better client relationships.

Servicemax

Adam Connor

Manager