Case Study: Viatek streamlines business analytics with Zoho Analytics

Viatek replaces Qlik with Zoho Analytics for their strategic business analytics

Viatek, an Australian IT services company, needed to analyze large volumes of sales and operational data from sources like Salesforce and its ERP. Their previous tools, QlikView and Qlik Sense, were overly complex and required constant support from a third-party consultant. Viatek required a simple, self-service business intelligence solution from a vendor like Zoho Analytics that could integrate multiple data sources and enable collaborative analytics.

The company implemented Zoho Analytics, which provided easy integration with their data sources and a user-friendly interface for creating reports. This allowed Viatek to perform in-depth sales and service analysis without needing a data scientist. The measurable impact was significant, as Zoho Analytics reduced the time taken to generate reports from four hours to just minutes and enabled collaborative analytics with over 50 users.

Viatek

Stephen Shorter

General Manager - Solutions Group