Zoey
27 Case Studies
A Zoey Case Study
West Coast Distributors, a company operating a fleet of mobile sales trucks, faced significant challenges after their previous e-commerce platform became outdated and unsupported, leading to bugs and a lack of vendor communication. This situation created major frustrations with invoicing and inventory tracking, prompting the customer to seek a more modern and robust solution from vendor Zoey and its e-commerce platform.
Zoey implemented its web platform and mobile app to manage the customer's complex sales operations, including mobile orders and invoicing. The solution provided West Coast Distributors with the ability to handle intricate pricing scenarios, easily update orders on the go, and offer customers a simple reordering process. As a result, the business experienced increased productivity for its mobile trucks through pre-orders and identified new upselling opportunities, supporting its continued growth trajectory. The customer also praised Zoey's phenomenal support response time and white glove service during setup.